How to send back xfinity equipment.
Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line.
X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes: 8 months ago. You should be able to return it to your nearest service center and get a receipt. That is where I go for exchanges, etc. 0. 0.Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store.Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Mar 14, 2022 · Please send me a private message with your name and address to get started. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
If you can send me a Direct Message with your name and address. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”. We look forward to hearing from you!You can return the equipment to any Xfinity store, or UPS facility. If you bring it to a UPS store, just let them know the equipment needs to go back to Comcast and they'll take care of it for you. They'll box it up and ship it back to us for free. They have our return address in their system, as we have a partnership with them.
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.There are three options for returning your rented equipment: By mail: Use the return label in your Getting Started kit. In store: Exchange your existing equipment at an Xfinity …Jul 1, 2022 · The first step is to log in to your Xfinity account and navigate to the My Device Info page. From this page, you’ll see your current equipment and a long list of supported devices that you could buy instead of renting. There are filters on the left for things like download speed, brand and built-in Wi-Fi. •. Updated. 4 months ago. 3.8K. 2. 7. Responses. XfinityThomasB. +15 more. Official Employee. •. 987 Messages. 8 months ago. Hello @user_5c5b07. Thank …
Xfinity asking me to return an equipment that they never sent!! Any solution ... Xfinity asking me to return an equipment that they never sent!! Any solution ... Customer Service. Xfinity Community Forum. Customer Service. Customer Service. Returning equipment. U. user_jc7she. 1 Message. Wednesday, December 13th, 2023 5:44 PM. …
Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.
Send a Demand Letter. A demand letter is a letter that outlines a set of requests. For example, you could request a refund and explain why you are requesting a refund. You should make your demand in writing so that you can later reference it in court. Remember to include in the demand letter: How much money you are owed; Why you … Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ... Restart from the Help menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.
Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway. Xfinity TV Boxes. Xfinity Remote Controls. Power cords. Coaxial and HDMI cables ...08 Jul 2022 ... You can actually go to https://comca.st/3bP03gC and print out the return label there. 2. 0.Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a …Follow the steps below to suspend your Xfinity Mobile service for up to 14 days through your Xfinity Mobile account online: Select the phone or tablet that’s lost or stolen. Select the Learn More button beneath Suspend this line. To proceed, select Suspend Line. You’ll receive a confirmation email when service is suspended.Are you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha...
There's so much you can do with WiFi, but you have to make sure you have the right home networking equipment first. Here's a list of the networking equipment you need to connect your computers, tablets, game systems, and more to the internet and to each other. Learn more about setting up your wireless gateway and connecting to your wireless ... After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...
Mar 6, 2024 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. Here is how to return your rented modem to Xfinity free of charge when moving to a new address. Call a nearby Xfinity store, make an appointment and visit the store later to drop the equipment. Send your equipment back to Xfinity using a prepaid UPS shipment after you’ve initiated the return online.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Learn about transferring your services when you move.Here: https://comca.st/2Y5zahM are the steps to initiate a return of your equipment. We have an awesome partnership with UPS and will take care of the …Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript.
08 Jul 2022 ... You can actually go to https://comca.st/3bP03gC and print out the return label there. 2. 0.
I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.
We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Customers who rent equipment and are eligible for a Getting Started kit can order their new equipment at xfinity.com/equipmentupdate. To see these instructions ... The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question? Sep 18, 2023 · We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on the account. They are correct, that once the equipment is returned, the charges will be removed. Here is our great Xfinity link https://comca.st/3Ju6jY4 that will go over all the process to return your equipment. Please let me know if you have any questions. -Aaron. Thanks for the link.Good morning. While I have no way to send a return label, we can assist with our equipment concerns. Just to make sure I am looking at the correct account, could you verify the complete service address of the account, including the house number, street name, and any unit or apartment number, city, state, and ZIP Code?Welcome to the Xfinity Forum and thank you for posting your question here. Should you need to return your rented equipment, there are a few ways to do so (all free of charge). OPTION ONE: ONLINE WITH PREPAID SHIPPING LABEL. Initiate your return online and send your equipment back with a prepaid UPS shipping label.Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a …The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itHi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next.I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.
Apr 8, 2024 · Helping customers get rid of used electronics responsibly is part of Comcast’s commitment to the environment. We collect used cell phones from customers wherever we sell new phones, and we also operate a mail-back program for used cell phones. The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you’ll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ...Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a …Instagram:https://instagram. nfr round 1 2023 resultsmario ritaccotn lottery second chancegoodson funeral home alabama Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.15 Sept 2023 ... You can return equipment before an account is canceled. This can be done via UPS, or visiting a local Xfinity retail store. You can also go here ... maytag bravos xl washer grinding noisehow to grind in blox fruits first sea Hi there @user_18a00c, and thank you for posting, and sharing your email.I'd be happy to help with upgrading your device(s). Please send a direct message with your name and service address to "Xfinity Support" by clicking on the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad … car accident in bainbridge ga Simple options to return Xfinity equipment. Should you need to return your rented equipment, there are a few ways to do so. OPTION ONE: ONLINE WITH …I know how important it is to get that equipment return process to avoid being charged for devices which are no longer in use. If you are having an issue locating …Hello @user_356199, thanks for reaching out for help with your equipment return.You actually do not need the return tracking label to ship the equipment back to us. Here are the instructions to return equipment without the prepaid label: